The reception staff were really service oriented and were super friendly and never hesitating to answer any questions small or big. You can feel the mix of modern furnishings at the same time also seeing the aging tiles and fittings. It's been around since 2006 so it won't be fair to compare to Pavilion Hotel for the overall feel and ambience. And for those who really want accessibility this hotel really ticks it all. It's super near KL Sentral transport node which easily connects you to trains and mainly KLIA Express train and not forgetting the Nu Sentral mall which also serves as a one stop place for all good food and shopping options.
Mohamed
жовтень 2023 р.
Brilliant location. Excellent Asian breakfast options. Western options not so good.
Paul
грудень 2024 р.
I liked the mannerism, professionalism, and friendliness of the staff during my entire visit. Size of the room was amazing, and definitely enjoyed all the full length mirrors in the closets, bed room, and living room. The swimming pool area was probably the best spot of the hotel. I travel often, and visit many brands of hotels/resorts. This location is on my short list of favorites!
Fenishea
січень 2025 р.
Amazing. Beautiful hotel with all the ammenities. Rooms were large, well equiped. We also had an amazing view of Kuala Lumpar from our window. Breakfast had a tasty and diverse spread. The staff were quick to help and very accomodating. Pick up cars had easy access to the hotel. Beds were comfortable and there was hot water 24/7. Direct access to KL sentral which was invaluable getting to and from the airport as we got to avoid traffic rush hours.
Ms_sarah123
квітень 2025 р.
The breakfast spread is great; variety of local food with some Japanese cuisine. Even some rare local fruits like salak was available. The gym is the best gym I have been to for a hotel; all new equipment and never feels crowded cause it’s massive and have a high ceiling. Also went for a massage and facial; my therapist (Ellie) was really great at accommodating my needs and making sure that I had a good experience. Excellent service from staff; you just need to WhatsApp them what you need and five seconds later it will be delivered to your room.
Mohd
травень 2023 р.
Room - clean and comfy, but a bit confusing cause the door and mirror and the little "roundabout" in the room. Breakfast - a lot of choice.. food is good Location - great location as we travel via train. so it reach kl sentral and just walking distance you can reach hotel In room dining - food was superb and even we ordered our food in mid night (I'm would like to apologize to F&B especially chef to prepare the food for our mid night food crave)
Christine
листопад 2024 р.
Relatively nice hotel. Spacious rooms. Breakfast with a rich selection and very good (exception is only the coffee). Great location, close to KL Sentral - good access to public transportation and super fast connection to the airport.
Jan
березень 2025 р.
The location is ideal right opposite the main train station in KL and the best thing is you don't even need to walk outside to reach the hotel because the buildings are connected by a walk bridge/corridor...great when you are lugging around big suitcases. Customer service is excellent especially the concierge team... please pass on our appreciation to them! We also enjoyed the room very much; comfy bed, bathroom with lots of space on the vanity, bathtub and big shower. The pool and jacuzzi on the 8th floor are fantastic too. We will definitely stay here again and plan to try the onsite restaurants as well which we didn't get to do this time due to time constraints.
Kat888
квітень 2025 р.
Jing
березень 2025 р.
I stayed in another country and finished my work early, so I unintentionally visited the Kuala Lumpur Hilton Hotel early in the morning (around 10 a.m.). I was going to leave my backpack behind and come back at check-in (15 p.m.), but I was able to check-in early with the help of the hotel's team manager (Shangeeta: Femal) ,..... so I was able to take a very comfortable city tour on the first day of my visit. Thank you again for your kindness and for answering my questions correctly and checking my inconvenience,...... I felt more comfortable than staying in my own country KOREA. ... The smile on my team manager's face has been remembered for a long time, so I will AND SURE~~definitely stay at the Hilton Hotel when I visit again.......
Jung
лютий 2025 р.